Love this company and their honesty.

— Wil Wolitski
You can trust the honesty and integrity of the service at Island Muffler & Auto Care. My wife took her 2009 Toyota Highlander in to another shop to get the tires rotated. The mechanic told her it needed over $1,800 worth of work done to the back end including brakes and bearings asap. In disbelief she took the vehicle in for a second opinion to Island Muffler & Auto Care on Burnside Rd. in Victoria. Their mechanic assured her that none of the work was critical and she had another 5k of life on the brakes and explained the magnitude of the issue regarding the bearings.....love this company and their honesty and treatment of female customers. I highly recommend Island Muffler & Auto Care.

Honesty & Integrity.

— Paul Schwab
New management runs this place with the same honesty & integrity I’ve experienced for the past 5+ years on 3 vehicles that I’ve serviced at Island Muffler. Brought my truck in for new brakes expecting to spend $700+ got a call that brakes still have 70% life and could use a cleaning so I went with it. Picked up my truck on time and only spend $300 for the inspection and brake cleaning. I will continue to use island muffler for my future auto service and recommend anyone who wants top notch service at a great price! PS - staff is friendly & patient with all my questions and requests

Amazing customer service!

— Heather Williams
I wrote my first review for this business nearly three years ago and now that they are under new management (2024), I still stand by the amazing customer service they provide. New team members, Aleah, Tom and Taylor went out of their way to find solutions for my 24 year old minivan and I can not thank them enough for really making me feel comfortable with the work that was needed. To the new owners, thank you for hiring Aleah, Tom and Taylor! They are a huge asset to your team! I will continue to recommend and use this business!

Very professional and prompt.

— Skyler Gervais
Initially, I had a negative experience. The owner replied to my review with a positive and sincere display to make up for the wrongdoing. I gave them a call and was greeted with respect and by someone who genuinely wanted to change my outlook and opinion tainted from my first experience. I showed up that day with the expectation that they were open, and they weren't, I felt like my time was wasted. As a result they preformed an inspection of what I asked be looked at and followed my instructions to a "T" they had a nice waiting area with beverages for customers and were very professional and prompt with the completion of my requests. I would recommend anyone looking for a good, respectful team to service their car, give these guys a chance. They did seem to have limited capacity on the Saturday that I went, but this is only to be expected. Thank you guy very much for addressing my concerns with the utmost seriousness and respect. Till next time!